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It's important appliances are used in line with the manufacturer's instructions and user manual.
Visit this page for more information and tips on using your Thermomix® TM31 safely.
If you wish to report an incident or lodge a complaint please complete and submit this online form. If you have a functional fault or specific concern in relation to your Thermomix® please contact us here.
Or call our Customer Service Centre on 0800 766 966 on weekdays between 9am and 4pm NZST.
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