Please note due to Alert Level 4 restrictions and high demand, deliveries may be delayed

Free shipping on all New Zealand orders above $125

NZ Post Domestic Deliveries Update. Click here to read.

Creating something incredible? Give us a mention @thermomixnz

Due to C19 restrictions, Transport providers are experiencing extensive delays in delivery timeframes.

Click here for service updates from New Zealand Post.
   

TheMix Shop Shipping Information

FREE SHIPPING when you spend over $125

Delivery Time We will endeavour to process all orders on this online shop within three working days, however due to circumstances out of our control this may not occur. We use New Zealand which is 7 to 10 days for capital cities and major metro areas. Regional areas outside the New Zealand post network may be an extra 2-5 business days.

Public Holidays Please note: Shipping days do not include public holidays.
Sale Periods and High Demand There may be a delay dispatching your order during our sale periods or times of high demand. December delivery times may vary due to high order volumes.

Delivery If you are not home at the time of delivery, your parcel will be taken to your local New Zealand.

If you haven't received your order by the estimated delivery date, contact our friendly Customer Service team (0800 766 966) and we'll help track it down🕵️‍♀️
International Orders: Custom and duty charges Deliveries to countries outside New Zealand might incur customs or import taxes. Unfortunately, since we don’t have any control over these charges, we cannot cover them for you.