Your Thermomix®, including the Varoma ®, comes with a 24-month warranty against faulty parts and workmanship when used in a domestic environment.
Thermomix® comes with a 24-month warranty.
For a commercial kitchen.
If you’re using your Thermomix® in a commercial environment, it comes with a 12-month warranty against faulty parts and workmanship.
If you have any queries about your warranty please call our Customer Service Centre on 0800 766 966 on weekdays between 9 am and 4pm.
Introducing ThermoCare
New Extended Warranty
Love that brand-new blade feeling of your Thermomix®? With ThermoCare, you can enjoy it again - plus added certainty about your cover period.
ThermoCare is an optional extended warranty designed to complement your existing Manufacturer’s Warranty and provide additional benefits for eligible claims.
Why ThermoCare is the sharp choice?
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Up to 5 years of cover for added certainty. Your TM7 comes with a 2 year Manufacturer’s Warranty for domestic use. When you choose ThermoCare, you receive an additional 3 years of cover for eligible mechanical or electrical failures giving you up to 5 years of warranty cover.
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One complimentary blade replacement. You may request one new TM7 blade set (RRP $135) at any time during your ThermoCare period and enjoy that fresh, sharp performance again.
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Loan device for extended repairs. If your TM7 requires repairs that exceed 2 weeks from the date it is received at our nominated service centre, a loan Thermomix may be provided at no cost, subject to availability and full T&Cs (the loan device may not be a TM7).
Introductory offer $99*
Limited time with eligible TM7 purchases between 10 March - 13 April 2026.
The standard price is $279.
What if I purchased my Thermomix®
from someone else?
Ownership for any Thermomix® purchased in Australia and New Zealand can be transferred from one owner to the next. The warranty can also be transferred.
*ThermoCare is optional and sits alongside your rights under the Consumer Guarantee Act which continue to apply and may extend beyond these warranty periods. Introductory offer pricing available between 2pm NZDT Tuesday 10 March 2026 – 11.59pm NZST Monday 13 April 2026. Standard extended warranty price is $279. ThermoCare must be added to cart at the time of TM7 purchase and is not available in conjunction with any other Thermomix offer. Not available on commercial orders. Coverage is subject to full Terms and Conditions. ThermoCare excludes, among other things, misuse, accidental damage, liquid penetration, unauthorised repairs and other exclusions set out in the Care Plan. Loan device subject to availability and device provided may not be a TM7.