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    • Thermomix® Service Request

    To help you troubleshoot your Thermomix®, we have listed a few of the common error codes you might see on this page.

    If you'd like to submit a Service Request for your Thermomix®, please fill out the form below.

    Please note that our Service Centre is shut from 20th December 2024 and will reopen on 13th January 2025.

    TM31 Service Update

    We've received confirmation from Vorwerk that no additional parts are available, therefore we can no longer service Thermomix® TM31s. To trade up to a TM6, please contact your Consultant.

    Thermomix® Service Request

    To help you troubleshoot your Thermomix®, we have listed a few of the common error codes you might see on this page.

    If you'd like to submit a Service Request for your Thermomix®, please fill out the form below.

    Please note that our Service Centre is shut from 20th December 2024 and will reopen on 13th January 2025.

    TM31 Service Update

    We've received confirmation that no additional parts are available, therefore we can no longer service Thermomix® TM31s. To trade up to a TM6, please contact your Consultant.

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    For all existing online account holders, login here and you can join MyMix Rewards within your online account from the new MyMix Rewards tab.

    If you're a Thermomix® Consultant or don't want to join MyMix Rewards just yet, you can create an online account for TheMix Shop here.