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    • Thermomix® Service Request

    To help you troubleshoot your Thermomix®, we have listed a few of the common error codes you might see on this page.

    If you'd like to submit a Service Request for your Thermomix®, please fill out the form below.

    TM31 Service Update

    We've received confirmation from Vorwerk that no additional parts are available, therefore we can no longer service Thermomix® TM31s. To trade up to a TM6, please contact your Consultant.

    TM5 and TM6 Service

    We will continue to service Thermomix® TM5 until February 2029. Service support is available for Thermomix TM6 until December 2035.

    Thermomix® Service Request

    To help you troubleshoot your Thermomix®, we have listed a few of the common error codes you might see on this page.

    If you'd like to submit a Service Request for your Thermomix®, please fill out the form below.

    TM31 Service Update

    We've received confirmation that no additional parts are available, therefore we can no longer service Thermomix® TM31s. To trade up to a TM6, please contact your Consultant.

    TM5 and TM6 Service

    We will continue to service Thermomix® TM5 until February 2029. Service support is available for Thermomix TM6 until December 2035.

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    If you don't already have an online account, complete the sign-up form below to get set up and join MyMix Rewards.

    For all existing online account holders, login here and you can join MyMix Rewards within your online account from the new MyMix Rewards tab.

    If you're a Thermomix® Consultant or don't want to join MyMix Rewards just yet, you can create an online account for TheMix Shop here.