Brought up error
It brought up an error on the machine that said it wasn’t the original part and didn’t work.
Oh no Lizzie, sorry to hear this. We completely understand how frustrating this would be. Our customer service team will be in touch with you to get to the bottom of this. Please feel free to use this time to ask any questions you may have. We're sure you will get back to enjoying your TM5 soon. Thanks very much for getting in touch and letting us know.