Stopped working after 1 year
Was good while it lasted. After 1 year, it just stopped working. When I contacted customer service, I was told it's 2 weeks out of warranty, so there's nothing they can do.
This handheld vacuum sealer makes it a breeze to seal your vacuum sealer bags. Removing all the air with the simple adapter blocks the growth of bacteria and locks in all the really good stuff – nutrients and flavours – so you can enjoy fresh, healthy, nourishing food all through the week, even on your busiest weeknights.
You will need to purchase the Blade Cover and Peeler separately if you are wanting to try Sous Vide.
To download printable instructions please download the pdp here
1. Place your food inside the vacuum sealer bags and make sure the seal is closed. Make sure your food does not fill over the line in the top right hand corner as this may result in spillage
2. Place your vacuum sealer valve onto the top right hand side of the bag and hold down the button to start sucking the air out of the bag
3. Once all the air is vacuum out your vacuum sealer turn your sealer off and release it from the bag or container
4. To clean the bags empty them and rinse with warm water and a light detergent. (Please note the bags are not suitable to be re-used if they contained meat, eggs, milk or unpasteurized cheese as they may contain bacteria that will remain after washing).
Was good while it lasted. After 1 year, it just stopped working. When I contacted customer service, I was told it's 2 weeks out of warranty, so there's nothing they can do.
Had one it failed after two uses. Got another it failed after one use, won't hold charge. Told out of its 1yr warranty nothing they can do.
Inferior product
I bought mine in November 2022. It does not get used often. I went to use it today and it stopped. I thought it was flat so I charged it up but it worked for 2 seconds and stopped again. Very disappointed considering it’s not used very often.
Only ever used a handful of times and then it stopped working. Light would go green on charge so I would take it off to use it and it wouldn’t work. Only just bought the glass storage containers as well now I can't use them without bying a new wand.
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Hi Sharon,
Thanks for your review.
Thankyou for sending a video and all the details required. The customer service team have sent you out a replacement which should arrive any day now.
Bought mine and stopped working after only having it a year
Hi Ashley,
Thanks for your review.
The customer service team will be in contact soon to get some further information so they can help you Please keep an eye on your inbox.
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