Great product, maybe I have a faulty batch?
I’ll start off by saying that we love our Vac Sealer. It is used frequently and has saved us so much in food wastage by keeping food fresher for longer.
The bags that came with the Vac Set worked perfectly and at the time of ordering, I also ordered a 10 pack of bags. We attempted to use the first one from the 10 pack last week but it wouldn’t stay sealed so we gave up as we were entertaining at the time. Then, last night we grabbed another new bag from the 10-pack and that too was faulty - it did not stay sealed. It had no visible holes in it, was sealed correctly but would lose the seal.
That is now 2 faulty bags so far out of the new 10-pack. It’s really disappointing as we love the product but we are pretty sure we have a faulty batch.
Thoughts?
Thermomix NZ
Hi Linda,
Thanks for your review. Our wonderful customer service team are sending you out a replacement 10pack. Please look out for the dispatch notice in the next week.