Delivery times are estimated at between 5-10 business days once dispatched depending on your location within Australia or New Zealand. We use third-parties to deliver orders. The timing of delivery is determined by the courier.

You can purchase non-electrical spare parts and accessories through TheMix Shop. We are unable to supply electrical spare parts, except through servicing of a Thermomix® in one of our Service Centres.

Yes, all Thermomix® accessories excluding the base unit are dishwasher safe.

Whether you’re washing it by hand or in the dishwasher, always disassemble your mixing bowl first. Dry it thoroughly, being careful with the pins on the bottom, before re-assembling it for use.

Converting recipes is easy and your expert Consultant is here to help, so be sure to reach out to them as your first port of call. A great tip is to find a Thermomix recipe that is similar to the one you want to convert (either on Cookidoo or Recipe Community). Following the safety instructions in your Thermomix® manual, adjust the quality or quantity of ingredients and the cooking time as needed for your recipe. Adapt the steps as needed and make notes along the way so you can continue perfecting your recipe method, each time you make it. As above, reach out to your Consultant for help or go online to the Recipe Community Forum page or our Facebook page.

It's as simple as connecting via your Thermomix® settings. Your expert Thermomix® Consultant can show you how to do this in your First Cook and is always there to help.

Yes, you can bookmark Cookidoo® recipes that will stay downloaded on your TM6 and be accessible up to 50 times without WIFI connectivity.

Functions and modes can be used on your TM6 without internet connection however, you do need an internet connection to access Cookidoo® and perform software updates.

Alternatively, if you have a mobile phone you can use that as an internet hotspot to connect to Cookidoo® on your Thermomix® TM6.

Only one Cookidoo® account can be linked to a Thermomix® TM6 at any one time. To switch between Cookidoo® accounts on your TM6, first log out and disconnect the TM6 from your Cookidoo® profile. Please note that when you log out all the bookmarks and recipe lists from your profile will be deleted from the device. You can then log in with another profile.

Whenever you wish to switch accounts, you have to log out of the active account and delete it from the TM6. You can then log in with a different account. The TM6 will immediately synchronise and your lists and favourites will be back.

Yes, the Thermomix® TM6 comes with a hard copy manual.

Yes it is! They both have 2.2L capacity however the TM6 bowl can only be used on a TM6 and a TM5 bowl can only be used on a TM5. Please refer to the TM6 and TM5 Accessories Compatibility Table for more information.

The Bowl, Blade and Lid (BBL) is available for purchase on TheMix Shop - two bowls are better than one!

No. The Thermomix® TM6 is not designed for making popcorn or for deep-frying food. Enjoy TM6's exclusive functionality of High Temperature mode for browning and sauteing and for creating sugarwork such as caramel and honeycomb available in guided cooking with recipes developed by our Recipe Development team. Manual cooking your own recipes on the TM6 is available using all other available temperatures.

Cooking with your Thermomix® is easier than ever before with the guided cooking function. Simply select a recipe and follow the step-by-step instructions on the display, with preset times, temperatures and speeds for each step. Your Thermomix® tells you when to add which ingredient to the bowl and has the scales pre-set, as well as the time, temperature and speed, ready to go. When you complete a step, simply press ‘Next’ for the next one. So, even if you’re a novice in the kitchen, you can feel confident and create recipes you and your family and friends love.

You can register up to five devices with your Cookidoo account, e.g. three Cook-Keys® and two TM6 appliances.

No, Thermomix® TM6 comes with The Basic Cookbook (TM6 edition), our new welcome book with recipes ready to use. To access our on-screen library with thousands of triple-tested recipes and get inspired on how to use your TM6, we recommend you register on Cookidoo®. Your TM6 comes with a bonus 3-month Cookidoo® subscription. Once you register, you will be able to browse recipes, create menu plans and shopping lists directly on your TM6!

You can download the app from the Apple App store [https://apps.apple.com/nz/app/official-cookidoo-app/id714004506] and the Google Play store [https://play.google.com/store/apps/details?id=com.vorwerk.cookidoo].

You can find thousands of recipes on Cookidoo®, our global recipe library with recipe inspiration from around the world. Recipes located on Cookidoo® are guided recipes, making cooking a breeze. You'll also find recipe inspiration from our cookbooks which can be purchased from TheMix Shop.

You can find thousands of recipes on Cookidoo®, our global recipe library with recipe inspiration from around the world. Recipes located on Cookidoo® are guided recipes, making cooking a breeze. You'll also find recipe inspiration from our cookbooks which can be purchased from TheMix Shop.

There are no delivery charges for orders that include a Thermomix® TM6.

It's easy! Fill out the form here and one of our Leaders will be in touch to discuss your next steps.

Yes, we have several payment options available for you to purchase your Thermomix. Please refer to the "see payment options" link next to the price on TM6 product page, or refer to the payment options page on our website for more details.

Thermomix® is designed and developed in Europe. It brings together world class engineering, precision technology, and top-quality materials.

The engineers at Vorwerk’s Research and Development department in Wuppertal, Germany, have just one aim: to reach the highest possible levels of quality. Their environmentally-friendly production procedures are checked at regular intervals. Every stage of the manufacturing process is subject to the most demanding environmental standards.

The same strict production standards are applied at all Vorwerk production facilities all over the world. At Vorwerk, research, development and production are all under one roof, and the company maintains the highest possible standards right across its business.

The Thermomix® is very quiet in most of its different modes. It may be noisier for a short time when starting to chop hard foods such as coffee beans, hard cheese, grains, ice or frozen fruits. This is a similar level of noise to a grain mill, but it reduces after just a few seconds.

Yes. Thermomix® TM6 comes with a protective cover on the touchscreen that needs to be removed before use. If the cover is not removed, the screen can seem unresponsive or appear scratched.

Yes. Thermomix® TM6 comes with blue protective covers on the arms which are best removed after purchase.

The best way to see the Thermomix® in action is to book a Virtual or In-home Cooking Experience. To book a Virtual or In-home Cooking Demo please fill out this form and an expert Thermomix® Consultant will be touch with you soon.

It's the perfect opportunity to answer the question 'what does Thermomix do?' and any other questions or queries you may have around how Thermomix will work for you. By hosting a Cooking Demo you can qualify for special rewards (we call these "Host Rewards"). To find out more, please reach out to your expert Consultant.

Thermomix® TM6 is demonstrated and sold by our team of expert Thermomix® Consultants across Australia and New Zealand. Your Consultant is there to provide personalised support throughout your Thermomix® journey, from recipe recommendations, to teaching you how to convert your recipes and unlocking exclusive offers and promotions.

Thermomix® TM6 is also available for purchase directly through our e-shop, TheMix Shop (AU and NZ). If you have a Thermomix® Consultant, be sure to let us know at the point of purchase, so you won't miss out on their personalised support. If you don't have one, an expert Consultant will be in touch to help get you set up and cooking with your TM6 shortly after purchase.

Yes, Thermomix® TM6, as well as being demonstrated and sold by our dedicated team of expert Thermomix® Consultants, is also available for purchase directly through our e-shop, TheMix Shop. If you have a Thermomix® Consultant, be sure to let us know at the point of purchase, so you won't miss out on their personalised support. If you don't have one, an expert Consultant will be in touch to help get you set up and cooking with your TM6 shortly after purchase.

Thermomix® TM6 is one of those bucket list gifts and your recipient is one lucky person! If you'd like to keep your gift a surprise, please don't give the gift recipient’s email address when you place the order, as we will produce a shipping notification when we send it out for delivery. Your Consultant will liaise with you to help maximise the surprise and support for your lucky gift recipient!

No problem! Please reach out via this link or call 0800 766 966 and we'll have one of our expert Consultants contact you.

The smart, connected Thermomix® TM6 comes with a Varoma steaming attachment, measuring cup, simmering basket with lid, splash guard, butterfly whisk, spatula,* The Basic Cookbook* in hard copy and pre-programmed into your TM6, and peace of mind with our 24-month warranty.

Your Thermomix® also comes with a bonus 3-month subscription to Cookidoo®, our online recipe library with thousands of recipes available step-by-step on-screen, plus menu planning and shopping list functionality. Cookidoo® is also accessible via desktop and mobile app, so you can browse, plan and shop your recipes in whichever way is most convenience to you. You'll receive 3-month free membership to Cookidoo® with your TM6 purchase.

Your Thermomix® also comes with access to personalised support via your expert Thermomix® Consultant, there to respond to any questions or queries you may have over the phone, in-person or online.

We do not currently offer a trade in on Thermomix®. We do offer a range of added value opportunities when you purchase a new Thermomix® TM6. Our current offers page will provide more information on our current promotions and inspire you to kick-start your journey with TM6. As always, our expert Consultants can help you best understand our current offers and special limited time promotions. Find out more information here.

Improper repairs to your appliance may result in fire, electric shock or burns:

Never carry out repairs to your appliance yourself, as this may disable safety functions. Repairs to electrical appliances may only be carried out by Vorwerk Customer Service, a repair centre authorised by Vorwerk or a similarly qualified person in order to avoid hazards. Defective parts may only be replaced with original spare parts in order to avoid hazards.

Original spare parts can be purchased via TheMix Shop and please contact your local authorised repair centre in the event of damage to the appliance.