Apologies for the delay in my response to your feedback request. I had to go back and review the order to confirm intended purchase of an Eco Thermomix Bowl Brush. A brush was received but it is a standard brush lacking eco features. The brush is not made of wood and natural bristles so I think the label of "eco" is misleading.
Thanks for your feedback Alison. I can assure you this brush is made from 100% plastic-free, zero-waste, plant-based materials. The handle is sourced from sustainable bamboo, whilst the bristles are made from the native Mexican agave plant. If you have any further queries, please don't hesitate to contact our customer service team. I hope that helps.